Privacy Policy
Contact Us
Our contact details:
Business Name: Neurominds Support Ltd
Address: The Charing Cross Centre, 17-19 St John Maddermarket, Norwich NR2 1DN
E-mail: hello@neurominds.org.uk
Last updated: November 2024
Introduction
Neurominds Support Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, and any other details you provide when contacting us or signing up for our services.
Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected via cookies and analytics tools.
Special Category Data: If you share information about your neurodivergent condition or any other sensitive data, it will be processed with your explicit consent and in accordance with applicable laws.
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services.
To respond to your inquiries or process your bookings.
To send updates, newsletters, or promotional content (with your consent).
To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties, such as:
Service providers assisting with website hosting, email, or analytics.
Legal or regulatory authorities when required by law.
All third parties are required to comply with data protection regulations.
4. Your Data Rights
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Ask us to update or correct inaccurate information.
Deletion: Request that we delete your personal data.
Objection: Object to the processing of your data for certain purposes.
Withdrawal of Consent: Revoke consent where processing relies on it.
To exercise these rights, contact us at:
Email: [Insert contact email]
5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
6. Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy below.
7. Changes to This Privacy Policy
We may update this policy from time to time. Please review it periodically to stay informed about how we protect your data.
Cookie Policy
Last updated: November 2024
Introduction
Neurominds Support Ltd ("we," "us," or "our") uses cookies and similar technologies on our website to enhance your browsing experience, analyze website traffic, and improve our services.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognize your device and remember your preferences or actions over time.
2. Types of Cookies We Use
We use the following types of cookies on our website:
Strictly Necessary Cookies: Essential for the website to function correctly. These cannot be turned off as they enable core functionalities like security and accessibility.Performance Cookies: Collect anonymous data on how visitors use our website, helping us improve its performance and user experience.Functionality Cookies: Remember your preferences, such as language or region, to provide a personalized experience.Targeting/Advertising Cookies: Track browsing activity to deliver relevant advertisements (if applicable).
3. Managing Your Cookie Preferences
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can manage your preferences by:
Adjusting the settings in the cookie banner. Changing your browser settings to block or delete cookies.
Please note that disabling certain cookies may affect the functionality of our website.
4. Third-Party Cookies
We may use third-party cookies provided by trusted partners, such as Google Analytics, to analyze website performance and visitor behavior. These third parties have their own privacy and cookie policies.
5. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology or legislation. Please revisit this page periodically for updates.
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Postal Address: The Charing Cross Centre, 17-19 St John Maddermarket, Norwich NR2 1DN
