Frequently Asked Questions
General Information About Services
Who can benefit from your services?
Our services focus on managing Adult ADHD and Autism, with expertise to additionally support other neurodivergent conditions. Whether you’re working, taking time off for family, adjusting to an empty nest, or dealing with loss, we’re here to help. We get how tough transitions can be, especially when emotions run deep. Our team will help you navigate these times with clarity and confidence.
How do you ensure your services are inclusive of all neurodivergent needs?
We pride ourselves on a bespoke approach that adjusts to each client’s needs. Whether it’s adapting our methods or tailoring our resources, we aim to provide inclusive, effective support for everyone.
Do you offer flexible support for individuals with different levels of need?
Absolutely! Our services are designed to meet varying needs, ensuring everyone can benefit from and thrive with our support.
Access to Work Support
Who can apply for Access to Work support?
If you have a physical or mental condition that affects your work, Access to Work might be for you. Whether you’re employed, self-employed, or just starting out you may be eligible. Learn more here (GOV.UK). Remember, you need to be working or about to start.
How do I apply for Access to Work funding?
We’ve got a range of options that can help with this process, starting with a straightforward guide to help you navigate your application. If you find phone calls challenging, we can help you prepare or even join you on the call to make sure everything goes smoothly. If you’d rather not deal with the details, we can handle the entire process for you. Check out our services or book a discovery call for more personalised guidance.
What if my Access to Work application is declined?
Don't worry, you can appeal. We're here to help you understand your options and support you through the appeal process on a case-by-case basis. As an appeal can be complex, let's start with a discovery call to see if we can assist you.
Payment and Funding
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers, credit/debit cards, and PayPal, making it easy for you to access our services.
Coaching and Training
What is coaching for neurodivergent individuals?
Personalised coaching helps you understand and manage your neurodivergent condition, focusing on strategies that improve daily life, work, and relationships. It’s all about empowering you with knowledge and skills tailored to your unique needs.
Why is specific coaching helpful for neurodivergent individuals?
There are unique challenges associated with Neurodivergent conditions, and each of us experiences these very differently. Having a coach who gets it can transform your approach to daily hurdles, whether it’s executive function issues, sensory needs, or emotional intensities. Our coaches combine personal experience and professional expertise to provide meaningful, effective support.
How do coaching sessions work?
Our coaching sessions mix discussions, goal setting, and practical strategies, tailored to what you need. We mostly work remotely but in-person sessions are available, depending on location.
I’ve been researching neurodivergent conditions and coaching and keep coming across psychoeducation, what does this mean?
Think of psychoeducation as a user manual for your uniquely wired brain. It’s about understanding and embracing your specific differences with strategies that work just for you. We’ll help unpick the myths and equip you with tools to use your strengths to your advantage.
Confidentiality and Privacy
Is my information confidential?
Yes, your privacy is paramount. We handle all your information with the highest confidentiality and comply with strict data protection policies. Whilst we prioritise your privacy and handle all information with the utmost confidentiality, it is important to note that if any disclosures during our sessions suggest that you or someone else is at risk of harm, we are obligated to report this information to the appropriate authorities. This step is taken to ensure safety and is in line with legal and ethical obligations.
How do you handle data protection and privacy?
We adhere to all relevant and current data protection legislation within the UK, ensuring your information is managed securely and responsibly. Our ICO registration is a testament to our commitment.
Discovery Call and Fees
Why do you charge a fee for the Discovery Call?
This call is your first step towards tailored support. The fee covers a focused discussion to explore your needs and can be credited towards further services, ensuring we make a strong start.
